Refund Policy

Thirty days to decide. No hoops.

Last updated 14 August 2026.

30-day money-back guarantee

SalonRevenue is sold by Extensions Global LLC. If the platform is not right for your salon, you can request a full refund within 30 days of your order date. You do not need to explain why.

How to request a refund

Email us at Legacy@extensionsglobal.com with the email address on your receipt and we will process the refund for you. You can also open a dispute through PayPal if you prefer.

When you get your money

Approved refunds are returned to the original payment method. We typically process the refund within a few business days; how quickly it appears on your statement depends on your bank or card issuer.

Cancelling instead

You can cancel a subscription at any time from the Billing page. Cancelling stops future charges and your access continues until the end of the period you already paid for. Cancelling is separate from a refund — if you want your money back, use the refund route above.

The rest of the terms

This policy sits alongside our terms of service and privacy notice.